Return Policy
Articles are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt and a Return Authorization Number. Gift recipients are entitled to a nonrefundable merchandise credit.
We do not accept returns if another jeweler has altered the item or if it shows obvious signs of wear.
Items with personal engraving cannot be returned.
The customer must contact Schwanke-Kasten Jewelers prior to shipping the return to obtain a Return Authorization Number and receive shipping instructions. A refund will be made to the purchaser upon request if payment has been received. Returns may be sent to Schwanke-Kasten at 417 E. Silver Spring Drive, Milwaukee, WI, 53217.
